ADMINISTRATION AND NETWORK SUPPORT

Services Specialist visits on the problems Remote administration Telephone and email help line for users and administrators Instructions design for users and administrators Hardware and system performance audits Participation in sizeable projects for information system upgrading Documentation for systems creation Hosting Tecknical support System and office applications installation and setup Information system tuning Data protection Backup systems installation and maintain Servers and workstations installation and setup Diagnosis and repairs of dysfunctional equipment Operation systems installation and configuration Operation systems installation and support Remote or by specialist visit network troubleshooting Regular checking System tuning under requests Firewall installation and maintain Network administration and maintain Network configuration modification Antivirus guard actions Telecommunication installation and maintain Internet and Intranet installation VPN installation

Support options Our service solutions are always custom-tailored to match both the situation and requirements of each individual client. We suggest the next variants of services differing by time and terms which allow supporting information system with different level of complexity Entire support Fixed support Hour support Collaboration systems Lоtus Domino Microsoft Exchange Operation systems Windows Novell Linux System controlling tools HP Open View Web servers and application servers IBM Lotus Domino Server MS Internet Information Server If you have no decision yet... If you are still not sure which choice to make, take a look here.