Services - Fixed Support

Advantages Approximate value of works in a month stated in prior Visits under schedule or under agreement Fixed Fee per a month Additional payment for additional fee		When to use Technical services on regular base In proper and correctly tuned system for special type of services Help for local administrator for sizeable value of administrative or installation work
Services		Service Center contact options
Regular checking Specialist visits on the problems Remote administration Hardware and software installation, upgrade and maintenance Network configuration modification Firewall installation and maintain Antivirus guard actions Data protection Backup systems installation and maintain Network administration Diagnosis and repairs of dysfunctional equipment Telecommunication installation and maintain Internet and Intranet installation VPN installation		By phone By email By Internet database Response Time Guarantee: Under agreement Under schedule Max timing for a specialist visit for network problems: 4 hours Other requests - 24 hours
Contact information for requests Tel/Fax +7 (495) 918 3111 or +7 (495) 918 3314 email support@ronix.ru		Other service options Entire support Hour support